Music Festival

Frequently asked questions

COVID-19 Compliance


We are ensuring that the event will comply with the COVID-19 regulations in place on the date of the event. WoodStockWick is working closely with Broadland District Council to ensure attendee safety and compliance with all government protocols. We kindly ask for you cooperation in this endeavour. The UK government is currently not mandating vaccination so it won’t be mandatory at WoodStockWick.




Ticket Sales Information


Please note that there will be no physical box office. All ticket sales are online.

Once booking opens, tickets will be available to book online via Eventbrite. Eventbrite charge a booking fee of [6.5%] of the ticket price plus £0.49 per ticket sale. The total cost you will be charged for each ticket is displayed on the page.




Local Residence Tickets


Residents of Woodbastwick, [Ranworth and Salhouse] will be discounted. Please contact the organisers on enquiries@woodstockwick.co.uk for booking information.




Concessions


A limited number of concessionary tickets of £20 are available. Concessionary rate applies to those on benefits, full-time students and the under 18s. Please bring proof of eligibility with you to the event.




Exchanging Tickets & Refunds


We regret tickets cannot be exchanged or money refunded. There are no refunds in the event of rain. If the event is cancelled full refunds will be available. Please contact the organisers on enquiries@woodstockwick.co.uk. Please refer to the ticket T&Cs.




Disabled & Wheelchair Access


The event is being hosted outside in a grass meadow. However, we believe that everyone should be able to attend. Therefore, there will be disabled & wheelchair access to all performances. We kindly ask that those requiring wheelchair & / or disabled access please contact the organisers on enquiries@woodstockwick.co.uk in advance of the event.




Gate Opening / Closing Times


Saturday: 12:30 Open – 21:00 Close

Sunday: 12:30 Open – 21:00 Close




Ticket Checking


Tickets will be checked at the gates when you arrive. Please bring a copy of your ticket QR code, either on a mobile device or print out.




Site Map


Please see the event site map for access information. Entry will be permitted only via the main gate. There will be 2 exits to avoid congestion for departing guests.




Parking


Parking is free, but no vehicles may be left overnight. Any vehicles onsite after the event closes will be towed at the owners expense. If your vehicle is towed, please contact the organisers on enquiries@woodstockwick.co.uk




Accessibility Information


There are some tarmac paths near the event entrances and exits. While there are some sheltered areas (stalls, marquees and performance spaces), it is mainly an open-air event hosted in a grassy meadow. Ground conditions are therefore, weather dependent (and if we experience extreme weather the ground may become muddy), therefore mobility across the site may become compromised. We ask you to consider this before booking a ticket and plan footwear accordingly.




Food & Drink


Food Information:

  • Onsite: Food options will be provided on site; we are aiming to host a number of local food providers, all of whom will accept payment via major credit cards, as well as cash.
  • Picnic in the Park: We are also happy for guests to have a Picnic in the Park, bringing their own food and should they want to, dining furniture.
  • Diets: We are not currently able to cater for vegan diets.
  • Food allergies: Our food providers are trained to enquire about food allergies and fully versed in potential allergens, but please be extremely vigilant if you have allergies. Ambulance staff will be on site for emergencies.
Drinks Information:
  • Onsite: Licencing constraints mean that we are not permitted to allow guests to bring their own alcoholic beverages.
  • Policing: Event staff, marshals and security personnel are instructed to check cars on arrival and picnics during the event for non-regulation alcoholic beverages.
  • Bars: We will however, have 2 large and fully staffed bars provided by Woodfordes Brewery open for the entirety of the day. The bars will accept payment via major credit cards, as well as cash.
  • ID: Please bring a valid form of identification as bar staff will request it.




Illegal / Controlled Substances


We have a zero tolerance policy towards illegal / controlled substances. Please do not bring them or use them at the event. Event staff will eject anyone infringing on that policy.